Shipping and Returns

SHIPPING:
All items are ready to ship within 1-5 days unless otherwise stated.  If an order will take longer than this, you will be contacted.  Enjoy FREE first class shipping with arrival in 3-7 business days from date of shipment; or upgrade to Priority Mail with arrival in 1-3 business days from date of shipment.  

International Buyers: Please note that I am not responsible for any customs fees or import taxes that may apply.  I am also not responsible for delays due to customs or for any other reason once the item has been shipped.

RETURNS:
I love my customers and your satisfaction is my priority.  If you are unhappy with your order in any way, please contact me immediately.  I am happy to help!

I gladly accept returns, exchanges, and cancellations. 

Cancellations: Please contact me within 12 hours of purchase as I get started on your order right away. 

Exchange/Return: If you'd like to return or exchange an item, please contact me within 14 days of delivery.  The item must be shipped back within 21 days of delivery at your expense.  Once received, your new item will be shipped to you or you will receive a full refund (minus any shipping costs).  

Please note that because of the nature of the following items, unless they arrive damaged or defective, I can't accept returns for custom or personalized items.  This includes hand stamped jewelry, birthstone jewelry (such as a family tree of life), or any piece that is customized to your liking that I cannot resell.